FAQ's
Q: Do you ship internationally?
Yes! Elector Mart ships worldwide so customers everywhere can enjoy our products.
Q: How long does shipping take?
Estimated delivery times are:
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United States & Canada: 7–12 business days
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United Kingdom & Europe: 7–15 business days
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Australia & New Zealand: 10–18 business days
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Rest of the World: 10–20 business days
Q: Will I receive tracking information?
Absolutely! Once your order is shipped, you’ll receive a tracking number by email to follow your package in real time.
💳 Orders & Payments
Q: What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment gateways to ensure a smooth checkout process.
Q: Can I change or cancel my order after placing it?
Orders can only be changed or canceled within 24 hours of purchase. After that, they may already be in processing for shipment. Please email us at electormart66@gmail.com as soon as possible if you need changes.
🛠️ Products & Warranty
Q: Are your products tested before shipping?
Yes! Every wireless charger, drone, and projector is carefully checked to ensure it meets our quality standards.
Q: Do your products come with a warranty?
Yes, most of our products include a limited manufacturer warranty. If you experience any issues, contact us and we’ll guide you through the warranty or replacement process.
💰 Returns & Refunds
Q: What if I receive a damaged or faulty item?
If your product arrives damaged or defective, contact us immediately with photos/videos, and we’ll arrange a replacement or refund.
Q: Do you offer returns if I change my mind?
Yes, we accept returns within 30 days of delivery, provided the product is unused and in its original packaging. Return shipping costs may apply.
📩 Customer Support
Q: How can I contact Elector Mart?
You can reach us anytime at electormart66@gmail.com. Our team is always ready to help you with your questions.